Effective date: Mai 25th, 2018
Previous policy
Thank you for entrusting Mapping Matter with your projects, and your personal information. Holding onto your private information is a serious responsibility and here is how we're handling it. This privacy policy sets out how Mapping Matter uses and protects any information that you give when you use our websites, software, and services ("website").
What information we collect
Browser Information. If you're just browsing the website, we may collect the same basic information that most websites collect. Including the visitor’s browser type, language preference, referring site, additional websites requested, and the date and time of each visitor request. We may also collect potentially personally-identifying information like Internet Protocol (IP) addresses.
Account Information. When you sign up for a trial or upgrade to a paid plan on our site we collect and associate with your account the information you provide us by filling in forms on our website (like your name, email address, phone number, company information, payment information and billing address).
User Content. This is everything you upload or input into Mapping Matter such as images, 3d models, specs, text, videos and any other data you may use to create 3d scenes or assets in Mapping Matter.
Usage Information. We collect and log information related to how you use the service, including actions you take in your account (like viewing, editing or sharing scenes and assets).
What we do with this information
We collect this information to better understand how website visitors and users interact with Mapping Matter, to improve, monitor and protect the service. We may use the information to do things like :
We may also from time to time send emails about promotional offers, new features or updates to the services, but only if you've accepted and you always have the option to opt out.
The information we do not collect
We do not intentionally collect sensitive personal information, such as social security numbers, genetic data, health information, or religious information because it is none of our business.
If you store any sensitive personal information on our servers, you are consenting to our storage of that information on our servers, which are in the United States.
If you're a child under the age of 13, you may not have an account on Mapping Matter. Mapping Matter does not knowingly collect information from or direct any of our content specifically to children under 13. If we learn or have reasons to suspect you are a user under the age of 13, we will unfortunately have to close your account.
How we share the information we collect
We may share Personal User Information with a limited number of third-party vendors who process it on our behalf to provide or improve our service, and who have agreed to privacy restrictions similar to our own Privacy Statement. Our vendors perform services such as payment processing, customer support ticketing, network data transmission, and other similar services. When we transfer your data to our vendors, we remain responsible for it.
We may share Personal User Information with your permission, in order to perform tasks you have requested like supporting you on one of your project, sharing one of your scene or asset to another user or display it publicly through the Mapping Matter viewer.
We may share certain aggregated, non-personally identifying information with third parties, including advisors, advertisers and investors, for the purpose of conducting general business analysis or other legitimate business purposes. For example, we may compile statistics on the usage of certain type of projectors across Mapping Matter and we may use this information for marketing and advertising purposes.
We may share Personal User Information (i) to comply with applicable law or cooperate with law enforcement, including to respond in good faith to a subpoena or similar investigative demand, a court order, or a request for cooperation from a law enforcement or other government agency; (ii) in connection with efforts to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing; (iii) to protect and defend the rights, property or safety of our company, our users, our employees, or others; (iv) to enforce our services terms and conditions or other agreements or policies; (v) with our affiliates (including our parent and subsidiary companies); and (vi) in connection with a substantial corporate transaction, such as the sale of our business or the services, a divestiture, merger, consolidation, or asset sale or transfer, or in the unlikely event of bankruptcy.If any such change of ownership happens, we will notify you on our website or by email before any transfer of your User Personal Information.
Our use of cookies and tracking
Cookies. We uses cookies and similar technologies, like HTML5 local storage to make interactions with our service easy and meaningful. We use cookies and local storage to keep you logged in, remember your preferences, and provide information for future development of Mapping Matter.
A cookie is a small piece of text that our web server stores on your computer or mobile device, which your browser sends to us when you return to our site. Cookies do not necessarily identify you if you are merely visiting Mapping Matter; however, a cookie may store a unique identifier for each logged in user. The cookies and local storage data Mapping Matter sets are essential for the operation of the website. By using our website, you agree that we can place these types of cookies and local storage data on your computer or device.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from logging in or taking full advantage of the website.
Google Analytics. We use Google Analytics as a third party tracking service, but we don’t use it to track you individually or collect your User Personal Information. We use Google Analytics to collect information about how our website performs and how our users, in general, navigate through and use Mapping Matter. This helps us evaluate our users' use of Mapping Matter; compile statistical reports on activity; and improve our content and website performance.
Google Analytics gathers certain simple, non-personally identifying information over time, such as your IP address, browser type, internet service provider, referring and exit pages, time stamp, and similar data about your use of Mapping Matter. We do not link this information to any of your personal information such as your user name.
Mapping Matter will not, nor will we allow any third party to, use the Google Analytics tool to track our users individually; collect any User Personal Information other than IP address; or correlate your IP address with your identity. Google provides further information about its own privacy practices and offers a [browser add-on to opt out of Google Analytics tracking] (https://tools.google.com/dlpage/gaoptout).
Certain pages on our site may set other third party cookies. For example, we may embed content, such as videos, from another site that sets a cookie. While we try to minimize these third party cookies, we can’t always control what cookies this third party content sets.
How we secures your information
Mapping Matter takes all measures reasonably necessary to protect User Personal Information from unauthorized access, alteration, or destruction; maintain data accuracy; and help ensure the appropriate use of User Personal Information. However, no method of transmission, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.
Where we store your information
The information that we collect from you may be transferred to, and stored at, a destination outside of your country and the European Economic Area ("EEA") and, in particular, the US, which may have different or less protective privacy laws than those in your country. The information may also be processed by any service providers appointed by us who operate outside the EEA and their staff, and/or our own staff based outside of the EEA.
How to control your personal information
We provide the same standard of privacy protection to all our users around the world, regardless of their country of origin or location. Except for the sharing activities specifically described above, we will not sell, distribute or lease your personal information to third parties.
Mapping Matter retain User Personal Information for as long as your account is active or as needed to provide you services. We may not automatically delete inactive user accounts, so unless you request its deletion, we may retain your account information indefinitely.
You have the right to request that we provide access to, correct, delete, restrict or provide portability of your personal information. If you would like to exercise any of these rights, please email us at info@mappingmatter.com
We will fulfill all such requests in accordance with our obligations under application data protection laws. In particular, if you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.
You also have the right to contact the Information Commissioner's Office (the Canadian data protection regulator) with any concerns you may have about our use of personal information. Contact details for the Information Commissioner's Office are available on its website at www.priv.gc.ca
How we communicate with you
Depending on your email settings, Mapping Matter may occasionally send notification emails about changes in the website, new features, requests for feedback, important policy changes, or offer customer support. We may also send marketing emails, but only with your consent. There's an unsubscribe link located at the bottom of the emails we send you and you can manage your communication preferences in your user profile.
Our emails might contain a pixel tag, which is a small, clear image that can tell us whether or not you have opened an email and what your IP address is. We use this pixel tag to make our email more effective for you and to make sure we’re not sending you unwanted email. If you prefer not to receive pixel tags, please opt out of marketing emails.
Changes
We may revise this Privacy Policy from time to time, and will post the most current version on our website. You should check this page from time to time to ensure that you are happy with any changes. If we make any material changes, we will notify you.
Resolving Complaints
If you have concerns about the way Mapping Matter is handling your User Personal Information, please let us know immediately. We want to help. You may email us directly at info@mappingmatter.com with the subject line "Privacy Concerns." We will respond within 30 days at the latest.
We’ve based part of this privacy policy on one developed by github.com thanks to them for making it available under a Creative Commons license.
Previous policy
Thank you for entrusting Mapping Matter with your projects, and your personal information. Holding onto your private information is a serious responsibility and here is how we're handling it. This privacy policy sets out how Mapping Matter uses and protects any information that you give when you use our websites, software, and services ("website").
What information we collect
Browser Information. If you're just browsing the website, we may collect the same basic information that most websites collect. Including the visitor’s browser type, language preference, referring site, additional websites requested, and the date and time of each visitor request. We may also collect potentially personally-identifying information like Internet Protocol (IP) addresses.
Account Information. When you sign up for a trial or upgrade to a paid plan on our site we collect and associate with your account the information you provide us by filling in forms on our website (like your name, email address, phone number, company information, payment information and billing address).
User Content. This is everything you upload or input into Mapping Matter such as images, 3d models, specs, text, videos and any other data you may use to create 3d scenes or assets in Mapping Matter.
Usage Information. We collect and log information related to how you use the service, including actions you take in your account (like viewing, editing or sharing scenes and assets).
What we do with this information
We collect this information to better understand how website visitors and users interact with Mapping Matter, to improve, monitor and protect the service. We may use the information to do things like :
- Personalize your experience.
- Let you know about important information regarding your account.
- Follow up with you after correspondence (live chat, email or phone inquiries).
- Improve the service to better serve you.
- Allow us to better serve you in responding to your customer service requests.
- Create promotions, surveys.
We may also from time to time send emails about promotional offers, new features or updates to the services, but only if you've accepted and you always have the option to opt out.
The information we do not collect
We do not intentionally collect sensitive personal information, such as social security numbers, genetic data, health information, or religious information because it is none of our business.
If you store any sensitive personal information on our servers, you are consenting to our storage of that information on our servers, which are in the United States.
If you're a child under the age of 13, you may not have an account on Mapping Matter. Mapping Matter does not knowingly collect information from or direct any of our content specifically to children under 13. If we learn or have reasons to suspect you are a user under the age of 13, we will unfortunately have to close your account.
How we share the information we collect
We may share Personal User Information with a limited number of third-party vendors who process it on our behalf to provide or improve our service, and who have agreed to privacy restrictions similar to our own Privacy Statement. Our vendors perform services such as payment processing, customer support ticketing, network data transmission, and other similar services. When we transfer your data to our vendors, we remain responsible for it.
We may share Personal User Information with your permission, in order to perform tasks you have requested like supporting you on one of your project, sharing one of your scene or asset to another user or display it publicly through the Mapping Matter viewer.
We may share certain aggregated, non-personally identifying information with third parties, including advisors, advertisers and investors, for the purpose of conducting general business analysis or other legitimate business purposes. For example, we may compile statistics on the usage of certain type of projectors across Mapping Matter and we may use this information for marketing and advertising purposes.
We may share Personal User Information (i) to comply with applicable law or cooperate with law enforcement, including to respond in good faith to a subpoena or similar investigative demand, a court order, or a request for cooperation from a law enforcement or other government agency; (ii) in connection with efforts to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing; (iii) to protect and defend the rights, property or safety of our company, our users, our employees, or others; (iv) to enforce our services terms and conditions or other agreements or policies; (v) with our affiliates (including our parent and subsidiary companies); and (vi) in connection with a substantial corporate transaction, such as the sale of our business or the services, a divestiture, merger, consolidation, or asset sale or transfer, or in the unlikely event of bankruptcy.If any such change of ownership happens, we will notify you on our website or by email before any transfer of your User Personal Information.
Our use of cookies and tracking
Cookies. We uses cookies and similar technologies, like HTML5 local storage to make interactions with our service easy and meaningful. We use cookies and local storage to keep you logged in, remember your preferences, and provide information for future development of Mapping Matter.
A cookie is a small piece of text that our web server stores on your computer or mobile device, which your browser sends to us when you return to our site. Cookies do not necessarily identify you if you are merely visiting Mapping Matter; however, a cookie may store a unique identifier for each logged in user. The cookies and local storage data Mapping Matter sets are essential for the operation of the website. By using our website, you agree that we can place these types of cookies and local storage data on your computer or device.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from logging in or taking full advantage of the website.
Google Analytics. We use Google Analytics as a third party tracking service, but we don’t use it to track you individually or collect your User Personal Information. We use Google Analytics to collect information about how our website performs and how our users, in general, navigate through and use Mapping Matter. This helps us evaluate our users' use of Mapping Matter; compile statistical reports on activity; and improve our content and website performance.
Google Analytics gathers certain simple, non-personally identifying information over time, such as your IP address, browser type, internet service provider, referring and exit pages, time stamp, and similar data about your use of Mapping Matter. We do not link this information to any of your personal information such as your user name.
Mapping Matter will not, nor will we allow any third party to, use the Google Analytics tool to track our users individually; collect any User Personal Information other than IP address; or correlate your IP address with your identity. Google provides further information about its own privacy practices and offers a [browser add-on to opt out of Google Analytics tracking] (https://tools.google.com/dlpage/gaoptout).
Certain pages on our site may set other third party cookies. For example, we may embed content, such as videos, from another site that sets a cookie. While we try to minimize these third party cookies, we can’t always control what cookies this third party content sets.
How we secures your information
Mapping Matter takes all measures reasonably necessary to protect User Personal Information from unauthorized access, alteration, or destruction; maintain data accuracy; and help ensure the appropriate use of User Personal Information. However, no method of transmission, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.
Where we store your information
The information that we collect from you may be transferred to, and stored at, a destination outside of your country and the European Economic Area ("EEA") and, in particular, the US, which may have different or less protective privacy laws than those in your country. The information may also be processed by any service providers appointed by us who operate outside the EEA and their staff, and/or our own staff based outside of the EEA.
How to control your personal information
We provide the same standard of privacy protection to all our users around the world, regardless of their country of origin or location. Except for the sharing activities specifically described above, we will not sell, distribute or lease your personal information to third parties.
Mapping Matter retain User Personal Information for as long as your account is active or as needed to provide you services. We may not automatically delete inactive user accounts, so unless you request its deletion, we may retain your account information indefinitely.
You have the right to request that we provide access to, correct, delete, restrict or provide portability of your personal information. If you would like to exercise any of these rights, please email us at info@mappingmatter.com
We will fulfill all such requests in accordance with our obligations under application data protection laws. In particular, if you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.
You also have the right to contact the Information Commissioner's Office (the Canadian data protection regulator) with any concerns you may have about our use of personal information. Contact details for the Information Commissioner's Office are available on its website at www.priv.gc.ca
How we communicate with you
Depending on your email settings, Mapping Matter may occasionally send notification emails about changes in the website, new features, requests for feedback, important policy changes, or offer customer support. We may also send marketing emails, but only with your consent. There's an unsubscribe link located at the bottom of the emails we send you and you can manage your communication preferences in your user profile.
Our emails might contain a pixel tag, which is a small, clear image that can tell us whether or not you have opened an email and what your IP address is. We use this pixel tag to make our email more effective for you and to make sure we’re not sending you unwanted email. If you prefer not to receive pixel tags, please opt out of marketing emails.
Changes
We may revise this Privacy Policy from time to time, and will post the most current version on our website. You should check this page from time to time to ensure that you are happy with any changes. If we make any material changes, we will notify you.
Resolving Complaints
If you have concerns about the way Mapping Matter is handling your User Personal Information, please let us know immediately. We want to help. You may email us directly at info@mappingmatter.com with the subject line "Privacy Concerns." We will respond within 30 days at the latest.
We’ve based part of this privacy policy on one developed by github.com thanks to them for making it available under a Creative Commons license.